Privacy Policy – How 777hd Handles Your Data

1Introduction

777hd operates the online entertainment platform at 777hd.fun and is committed to handling your personal information with care, transparency and respect. This Privacy Policy sets out exactly what data we collect from you, why we collect it, how long we keep it and what your rights are regarding that data.

When you register an account on 777hd, make a deposit, place a bet, claim a bonus or use any part of the platform – including the mobile app – you are sharing information with us. This policy explains how we look after it. We do not sell your personal data to advertisers or unrelated third parties. We do not share your information beyond what is necessary to operate the platform and comply with our obligations.

This policy applies to all users of the 777hd platform, including players accessing the site through a web browser, the Android APK download or the iOS PWA. It applies to data collected from residents of Pakistan and covers all account activity conducted in PKR.

2Information We Collect

777hd collects personal information through two main routes: information you provide directly, and information collected automatically through your use of the platform.

Information You Provide Directly

• Registration data: Your full name, date of birth, email address, mobile number and username when you create your account.
• Identity verification documents: A copy of your CNIC or other valid national identity document when required for account verification or withdrawal processing.
• Payment details: Your JazzCash or Easypaisa mobile number, bank account or card details submitted through the cashier. Full card numbers are never stored by 777hd directly – these are handled by our certified payment processors.
• Communication records: Messages, emails and chat transcripts when you contact 777hd customer support.
• Responsible gaming preferences: Deposit limits, session reminder settings and self-exclusion requests that you configure in your account settings.

Information Collected Automatically

• Device and technical data: Your IP address, browser type, operating system, device model and screen resolution.
• Session data: Login times, session duration, pages visited, games played, bets placed and amounts wagered.
• Location data: General geographic location inferred from your IP address. 777hd does not collect precise GPS location data.
• Cookies and tracking technologies: As described in Section 6 of this policy.

3How We Use Your Data

777hd uses the personal information we collect for specific, legitimate purposes only. We do not use your data for anything beyond what is described below.

• Account creation and management: To register your account, verify your identity, manage your profile and maintain your account history including deposits, withdrawals and gameplay records.
• Payment processing: To process deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer and card payments. Your payment data is shared only with the relevant payment processor to complete the transaction.
• Security and fraud prevention: To monitor account activity, detect unusual behaviour, prevent fraud, identify duplicate accounts and protect the platform and all its users from abuse.
• Platform improvement: To analyse how players use the platform so we can improve game selection, website performance, app functionality and the overall user experience.
• Promotions and communications: To send you bonus offers, promotional updates and important account notifications. You can opt out of marketing emails at any time from your account settings.
• Responsible gaming: To apply the deposit limits, session reminders and self-exclusion settings you have configured, and to monitor patterns that may indicate problem gaming behaviour.
• Customer support: To respond to your queries, resolve disputes and maintain records of your interactions with our support team.

4Legal Basis for Processing

Every time 777hd processes your personal data, it does so on one of the following legal grounds:

• Contractual necessity: Processing required to fulfil our agreement with you as a registered player – including account management, deposits, withdrawals, gameplay records and customer support.
• Legitimate interests: Processing necessary for fraud prevention, security monitoring, platform improvement and responsible gaming enforcement, where these interests do not override your fundamental rights.
• Legal obligation: Processing required to comply with applicable legal requirements, including identity verification obligations.
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your explicit consent. You may withdraw consent at any time.

5Payment Data & Financial Security

All financial transactions on 777hd are processed in PKR. The platform supports JazzCash, Easypaisa, Raast, bank transfer and card payments. Payment data is handled according to the following principles:

• Full card numbers and CVV codes are never stored on 777hd servers. These are tokenised and processed entirely by our certified payment processor.
• JazzCash and Easypaisa wallet numbers are used only to process the specific transaction for which they were submitted and are not retained in a form usable for unauthorised transactions.
• Bank account details submitted for Raast or standard bank transfer withdrawals are stored in encrypted form and used only to process your withdrawal requests.
• Transaction history – amounts, dates and payment method types – is retained in your account records for the duration described in Section 8.
• 777hd will never ask you to share full card details or mobile wallet PINs through chat, email or any channel other than the secure cashier interface.

6Cookies & Tracking Technologies

777hd uses cookies and similar tracking technologies to ensure the platform works correctly, to keep you logged in during your session and to understand how the site is used so we can improve it. Here is a breakdown of the types of cookies we use:

Essential Cookies

These cookies are required for the platform to function. They maintain your login session, remember your language preference and ensure the cashier and game interfaces load correctly. You cannot opt out of essential cookies while using the platform.

Analytics Cookies

We use analytics tools to understand how players navigate the platform – which pages are visited most, where users drop off and how long sessions typically last. This data is aggregated and anonymised and is not linked to your individual account profile.

Preference Cookies

These remember settings you have chosen, such as your preferred deposit method or game category filter, so you do not have to reconfigure them each visit.

Marketing Cookies

Where you have given consent, marketing cookies help us understand how you arrived at the 777hd platform and allow us to show relevant promotions. You can withdraw consent for marketing cookies at any time through your account settings or browser settings.

7Sharing Your Data

777hd does not sell your personal data. We share your information only with third parties who are necessary for the operation of the platform, and only to the extent required for that specific purpose.

• Payment processors: JazzCash, Easypaisa, Raast and our card payment gateway receive only the data needed to process your specific transaction.
• Identity verification providers: Where third-party KYC services are used to verify identity documents, relevant data is shared securely with that provider under a data processing agreement.
• Game content providers: Third-party game studios whose titles appear on the platform may receive anonymised gameplay data for the purpose of technical integration and game performance monitoring.
• Analytics platforms: Aggregated, anonymised usage data may be processed by analytics tools to support platform improvement.
• Legal and regulatory bodies: We may be required to disclose personal data in response to a lawful request from an authorised body. We will disclose only the minimum data required by such a request.

All third parties with whom 777hd shares personal data are required to handle that data securely, to use it only for the stated purpose and to comply with applicable data protection obligations.

8Data Retention

777hd retains your personal data for as long as is necessary for the purposes described in this policy. The following general retention principles apply:

• Active accounts: Personal data associated with an active account is retained for the life of the account.
• Closed accounts: Following voluntary or enforced account closure, core account records including identity verification documents and transaction history are retained for a period of five years to meet standard record-keeping obligations.
• Support communications: Customer support records are retained for up to two years after the last interaction.
• Marketing data: If you withdraw consent to marketing, your data is removed from our marketing lists within 30 days of the opt-out request.
• Cookies: Session cookies expire when you close your browser. Persistent cookies have individual expiry periods set as described in Section 6.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you.

9Security Measures

777hd takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it from unauthorised access, loss or misuse.

• All data transmitted between your device and 777hd servers is encrypted using TLS (Transport Layer Security).
• Account passwords are stored using strong one-way hashing and are never held in plain text.
• Access to personal data within the 777hd organisation is restricted to staff members who genuinely require it to perform their specific role.
• Payment data is handled by certified payment processors and is not stored in full on 777hd's own servers.
• Account activity is monitored continuously for signs of unauthorised access or suspicious patterns.
• Regular internal security reviews are conducted to identify and address potential vulnerabilities.

10Your Rights

As a 777hd user, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or the email address shown in the footer of this page.

• Right of access: You can request a copy of the personal data 777hd holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: In certain circumstances, you can request that we delete your personal data. Note that some data must be retained for legal record-keeping purposes even after account closure.
• Right to restrict processing: You can ask us to limit how we use your data in certain situations, for example while a dispute is being resolved.
• Right to data portability: You can request a structured copy of the data you have provided to us in a commonly used format.
• Right to withdraw consent: Where processing is based on your consent (such as marketing emails or non-essential cookies), you can withdraw that consent at any time without affecting the lawfulness of processing already carried out.
• Right to object: You can object to processing carried out on the basis of legitimate interests, including direct marketing.

777hd will respond to data rights requests within a reasonable timeframe. In most cases, we aim to respond within 30 days. Requests to access or delete data may require identity verification before they can be fulfilled.

11Children's Privacy

777hd is strictly an adults-only platform. The minimum age for registration and gameplay is 18 years. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a person under 18 has created an account and provided personal data, that account will be closed immediately and all associated data will be deleted as soon as reasonably practicable.

If you are a parent or guardian and believe that a person under your care has registered on 777hd without authorisation, please contact our support team immediately via live chat so we can take appropriate action.

12Updates to This Policy

777hd may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered users by email or through an in-platform notification.

We encourage you to review this Privacy Policy periodically. Continued use of the 777hd platform after an updated policy has been published means you accept the revised terms. If you do not agree to the updated policy, you should stop using the platform and contact support to close your account.

13Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a data-related concern, please get in touch with the 777hd team. Our support staff are available 24 hours a day, 7 days a week via live chat on the platform. You can also reach us by email at the address shown in the footer of this page.

When submitting a data rights request, please include your registered username and the email address associated with your account so we can locate your records and process your request as efficiently as possible.